Shop
Contact

TMS Media Inc. - Privacy Policy

 

1. Introduction

TMS Media Inc. is committed to protecting the privacy and security of the personal information of our clients, users, course students, affiliates and other individuals. This Privacy Policy explains how we collect, use, disclose, retain and secure your personal information, and how you can exercise your rights.

2. Scope and Purpose

This policy applies to all personal information that we collect in the course of our business operations, including through our website, online courses (such as the Part-Time Creator Academy, PTCA Posting Checklist, Social Brand Academy, and any other course product or service we offer), marketing activities (including Facebook/Instagram/Meta ads, email campaigns), and other services offered by TMS Media Inc.

3. What Personal Information We Collect

We collect the following types of personal information:

  • Contact information (name, email address, mailing address, phone number)
  • Payment & billing information (credit-card/PayPal details, billing address)
  • Account information (username, password, login credentials)
  • Course enrollment information (which course(s) you purchased, progress, certifications)
  • Marketing & engagement data (which communications you receive, open/click data, ad conversion data)
  • Communications information (your feedback, comments, questions submitted via Direct Message, Email, and through our website)
  • Technical & device data (IP address, browser type, device identifier, cookies and analytics data)

For each type of personal information we collect, we have documented why we need it, how we will use and share it, and under which legal authority or your consent we collect it.

4. How We Use and Where We Share Personal Information

We use your personal information for the following purposes:

  • To provide you with the services, courses and content you have requested (e.g., course access, membership management).
  • To process your payments and manage billing.
  • To maintain and manage your account, including login, authentication, access rights, and customer support.
  • To communicate with you about your account, purchases, services, updates, marketing offers, surveys.
  • To run analytics, track engagement and improve our courses and services.
  • To deliver targeted advertising and measure the effectiveness of our campaigns (e.g., via Meta / Facebook Pixel, conversion API).
  • To comply with legal, regulatory or audit requirements.

We may share your personal information with the following categories of third parties, under appropriate safeguards:

  • Payment processors and billing service providers.
  • Membership/course platform providers (e.g., Kajabi).
  • Marketing automation and email service providers.
  • Advertising/analytics platforms (Meta, Google Analytics, etc.).
  • Legal or regulatory authorities where required by law.
  • Service providers engaged by us to provide support, IT infrastructure, security or maintenance services.

5. Legal Authority / Your Consent

We collect and use personal information based on:

  • Your voluntary consent when you sign up for a course, register for a service, or subscribe to our communication.
  • Our contractual relationship with you when you purchase our services or courses.
  • Our legitimate business interests (for example, improving our services, marketing, analytics), provided these interests are balanced with your privacy rights.
  • Legal obligations to which we are subject (e.g., tax, accounting, anti-money-laundering, regulatory).

6. Safeguards and Protection

We implement appropriate technical, administrative and physical safeguards to protect personal information from unauthorized access, disclosure, alteration or destruction. These measures include encryption of sensitive data, secure access controls, routine security reviews, staff training and regular security audits. We limit access to your personal information to those TMS Media Inc. employees, contractors and service providers who need access to perform their duties and have committed to confidentiality.

7. Retention and Disposal of Personal Information

We retain your personal information only as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law. When your personal information is no longer required, it will be securely destroyed or anonymized.

8. Your Rights and Choices

You have certain rights regarding your personal information including:

  • To access and request a copy of your personal information held by us.
  • To request correction of inaccurate or incomplete personal information.
  • To withdraw consent where processing is based on consent (subject to contractual or legal restrictions).
  • To request deletion or anonymization of your personal information (subject to legal or contractual obligations).
  • To opt-out of marketing communications.

If you would like to exercise any of these rights, please contact us at the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Cookies and Tracking Technologies

We use cookies, web beacons, analytics tools and other tracking technologies on our website and in our services to recognize you, analyze usage, personalize content, and support advertising and remarketing. You may manage cookies through your browser settings or via the cookie-consent mechanism on our site.

10. Transfer and Hosting of Personal Information

Your personal information may be stored and processed on servers located in Canada and/or the United States (or other jurisdictions) by our service providers. Where this occurs, we take steps to ensure that suitable contractual protections and security safeguards are in place in accordance with applicable law.

11. Monitoring, Auditing and Review

We routinely monitor and review our privacy practices, policies and processes to ensure continued compliance with applicable laws and regulations. If there is a material change to this policy or our privacy-practices, we will update this policy and notify you of the changes by posting a revised version on our website.

12. Breach Response

Although we strive to protect your personal information, no security system is impenetrable. If we become aware of a breach of personal information, we will promptly assess, contain, and remediate the breach, and notify you and/or the relevant regulatory authority as required by law.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, you may contact:

TMS Media Inc.

Email: [email protected]

14. Effective Date and Updates

This policy is effective as of November 19th, 2025. We may update this policy from time to time; the latest version will always be posted on our website. We recommend you review it periodically.